Overview
– Our refund and returns policy last 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund.
– To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original status.
– We are committed to the warranty period mentioned in each product, and in the event of interruption of the basic service of the product, the customer is compensated with a replacement key, and in the absence of compensation for activation, the customer is entitled to compensation for the remaining period.
-Please note that the transfer fee will be deducted if the payment was online.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
-To complete your return, we require a receipt or proof of purchase.
-Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- If the item did not work for its period of time
- Downloadable software products
Refunds
-Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, or charge your wallet in the store, within a certain amount of days (3-20 days).
Late or missing refunds
- If you haven’t received a refund, check your bank account again with the provided reference number.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at Info@noud-digital.com